01 · Lead handling and follow-up
From scattered inbound context to a clearer next action
Start with the audit if your lead flow is messy.Before: Leads arrive through forms, email, LinkedIn, calls, and DMs. Context is fragmented, qualification is inconsistent, and warm opportunities cool down before anyone acts.
Workflow: Capture the inquiry context, enrich the company/contact where appropriate, summarize the likely need, prepare a follow-up draft, and update the CRM or tracker for review.
Human boundary: The system prepares the record and suggested next action. The operator reviews fit, tone, and commercial judgment before sending anything client-facing.
Output: A structured lead record, qualification notes, a draft response, and a visible next step instead of another loose inbox thread.