1. Agreement to terms
By accessing or using the services of OpenClaw Consulting ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services. These Terms apply to all users of our consulting services, including clients who book sessions, subscribe to our newsletter, or otherwise interact with our website.
2. Services offered
OpenClaw Consulting provides professional AI assistant setup and consulting services, including:
- Remote consulting — Global remote sessions via TeamViewer or screen share for OpenClaw setup, configuration, and training.
- On-site consulting — Local setup services in the Paphos & Limassol regions of Cyprus (within 100km travel included).
- Technical support — Assistance with API key management, multi-channel bridge integration, skill deployment, and custom logic configuration.
- Training and guidance — Education on using OpenClaw effectively for automation, email management, calendar synchronization, and other use cases.
All services are provided on an hourly basis at the rate of €99.99 per hour, billed in full-hour increments unless otherwise agreed in writing.
3. Booking and payment
Booking: Services are booked through our scheduling system (Calendly). By booking a session, you agree to pay the applicable fees for the scheduled time.
Payment: Payment is due before or at the time of service delivery, unless otherwise agreed. We accept payment methods as specified during booking. All fees are quoted in EUR (€) and are inclusive of applicable taxes unless stated otherwise.
Refunds: Refunds are handled on a case-by-case basis. If you are unsatisfied with our services, please contact us within 7 days of the service date to discuss resolution options.
4. Cancellation and rescheduling
Cancellation: You may cancel or reschedule your appointment up to 24 hours before the scheduled start time without penalty. Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee equal to 50% of the scheduled service fee.
No-shows: If you fail to attend a scheduled session without prior notice, you will be charged the full fee for the scheduled time. We reserve the right to require prepayment for future bookings if you have a history of no-shows.
5. Client responsibilities
To ensure effective service delivery, you agree to:
- Provide accurate information about your technical environment, requirements, and goals.
- Have necessary access credentials, API keys, and permissions ready before the session.
- Ensure your internet connection and devices are functioning properly for remote sessions.
- Follow our guidance and instructions during setup and training sessions.
- Maintain confidentiality of any credentials or sensitive information shared during sessions.
6. Intellectual property
Our content: All content on this website, including text, graphics, logos, and software, is the property of OpenClaw Consulting or its licensors and is protected by copyright and other intellectual property laws.
Your data: You retain ownership of all data, configurations, and customizations created during our consulting sessions. We do not claim ownership of your API keys, credentials, or any custom code or configurations you develop with our assistance.
7. Limitation of liability
Service limitations: While we strive to provide accurate and effective consulting services, we cannot guarantee specific outcomes or results. The effectiveness of OpenClaw setup depends on various factors including your technical environment, third-party services, and your usage patterns.
Liability cap: To the maximum extent permitted by law, our total liability for any claims arising from or related to our services shall not exceed the amount you paid us for the specific service giving rise to the claim in the 12 months preceding the claim.
Exclusions: We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.
8. Third-party services
Our services may involve integration with third-party services (e.g., Claude/Gemini/OpenRouter APIs, Telegram/WhatsApp bridges, hosting providers). You acknowledge that:
- Your use of third-party services is subject to their respective terms of service and privacy policies.
- We are not responsible for the availability, functionality, or security of third-party services.
- You are responsible for managing your API keys, credentials, and subscriptions with third-party providers.
- Changes to third-party services may affect the functionality of your OpenClaw setup.
9. Confidentiality
We respect the confidentiality of information shared during consulting sessions. We will not disclose your technical details, API keys, configurations, or business information to third parties except as required by law or with your explicit consent. However, we cannot guarantee absolute security of information transmitted over the internet, and you acknowledge that you share information at your own risk.
10. Prohibited uses
You agree not to use our services:
- For any illegal purpose or in violation of any applicable laws or regulations.
- To infringe upon the intellectual property rights of others.
- To transmit any harmful code, viruses, or malicious software.
- To impersonate any person or entity or misrepresent your affiliation with any entity.
- To interfere with or disrupt our services or servers.
- To attempt to gain unauthorized access to any systems or data.
11. Modifications to services
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of services. We may also update these Terms from time to time; continued use of our services after changes constitutes acceptance of the updated Terms.
12. Termination
We reserve the right to terminate or suspend your access to our services immediately, without prior notice, if you breach these Terms or engage in any prohibited activities.
You may stop using our services at any time. Provisions of these Terms that by their nature should survive termination (including payment obligations, intellectual property, limitation of liability, and dispute resolution) shall survive termination.
13. Dispute resolution
Governing law: These Terms shall be governed by and construed in accordance with the laws of Cyprus, without regard to its conflict of law provisions.
Disputes: Any disputes arising from or related to these Terms or our services shall first be addressed through good-faith negotiation. If we cannot resolve a dispute amicably, you agree to submit to the exclusive jurisdiction of the courts of Cyprus.
14. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
15. Entire agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and OpenClaw Consulting regarding your use of our services and supersede all prior agreements and understandings.
16. Contact information
If you have any questions about these Terms of Service, please contact us at info@openclawconsulting.online.